STRATEGIC MARKETING
Marketing in modern corporate world has become more and more important. With cut throat competition the market place is no more geographically defined it has become a global village. We have overcome the geographic barriers in terms of several things including intellectual mindset of the customers, product, market place, etc. products which are being developed by the companies have to be of a larger appeal and the globe as whole has to e considered as a market. To take a look as to how strategic marketing can help the nations lets have a look as to what it is and how it works.
Strategic marketing is aimed at marketing to the people in an altogether different manner, it means coming up with marketing plans which are platform based in the sense that they do not only sell one product but benefit the organization as whole. Strategic marketing does not mean as mentioned earlier selling a product but selling a thought, it means selling an organization as a whole example; TATA NANO is a strategic product it is not selling a car it is all about creation of an all new market and generation of new ideas giving market a new confidence about the new segment. Marketing NANO did not mean market of a new product it was marketing of a thought, marketing of a person, marketing of a company and then at last marketing of a product to the masses. The biggest challenge these days is to make a product which appeals to the masses and masses of masses, the best way to market is to generate the interest of people in a particular thought not a product, once the interest is generated the product will be bought by the public on its own. This was the method used by the; i-series of Steve Jobs of Apple computers, the i-phone, i-pod were based on these lines.
What I want to communicate is that the consumer of the 21st century wants ease of access, he wants information rather than the product. Marketers should first differentiate to the smallest level and then integrate as a whole, that’s the reason why telecom companies should focus on communication rather than connectivity, automobile companies should on transportation rather than mobility. Transportation of humans physically from one place to another is the service provided by automobile companies, and communication is the mode provided by the telecom companies, what if the basic services of these companies are integrated, this leads to tele-transportation; the vehicle of the humans for future. These are the challenges which one as a marketer needs to focus on as a strategic marketer.
Working on these lines can create wonders and lead to the development of market disruptive products; marketing should be integrated with strategy for success of a company, it’s a thought which In my opinion is worth considering. Please feedback as to how it can be further improved…
THOUGHTS OF A YOUNG MARKETER
These are a few strategies which I had developed for specific companies which if implemented by the companies will lead to some benefit to the companies for sure. This is only 1/100th of the list I have many strategies for different companies on telecom, retail and many more and I have also developed various advertisements for different companies, have a pool of such stuff.
VIRAL MARKETING (a new dimension)
Cell phones have penetrated deeply in the life styles of Indian consumers, the total wireless subscribers in India as on 31st march 2009 were 344.73 Million. Still many companies have not taken this route of viral marketing, and the ones which have taken so are either restricted to SMS’s or random calling by IVM’s. What I’m suggesting, is an all new route which will help the companies to have better visibility among the consumers. This will help in re-enforcement and also help the consumers to act in the terms of consumer behavior. Taking an example to understand these things in a better manner lets try and study it in the realms of NESCAFE.
In Earlier days if there was coffee in India it was Nescafe, people had only one thought in their minds when it came to coffee it was Nescafe, but in recent days with coming up of various coffee brands in India Nescafe’s brand image has been diluted in the minds of Indian consumer. Though nestle has been great efforts for the brand to keep it in the top of mind category of the customers still people have various choices that they might consider.
What I propose is that the company should tie up with telecom companies lets say Airtel, which has got 80 million subscribers. Now the legendary Nescafe song “open up” is sent to these 80mn people for free in their cell phones as a ringtone, there is a possibility that they might install it has their default ringtone, as people tend to like things which are for free. Now whenever the phone rings they will hear the song open up, which will lead to brand re-enforcement and talking in the terms of consumer behavior, it might lead them towards an urge to have a cup of coffee. This method will prove to be cheaper as compared to television advertising and also help in having personalized touch with the consumer.
This method can be used by any company to promote its product, and it will prove to be the cheapest way have a personal connect with the consumer and will have a long lasting impact on the mind set of the consumers.
NEW HEIGHTS OF SELLING (giving different methods to brick and mortar)
Sales has taken a giant leap from brick and mortar to online selling, from mom and pop stores, to super markets, from mass selling to personalized sales. Talking about brick and mortar one expects the consumer to come to the product, though this has taken a giant leap and now brick and mortar shops are easily accessible and personalized, but still there are various avenues which companies have still not explored, to mention one for example lets take up a specific case of virgin mobile in India.
Virgin mobile in India has been since almost 2 years and despite of being a part of the prestigious virgin group of Sir Richard Branson, still the company has not been able to make a deep impact on the minds of Indian consumers despite of market disruptive schemes such as get paid for incoming and out the box advertising, the company still hasn’t got good penetration levels in the Indian market.
Virgin mobile in India has a virtual network it operates on the network of TATA teleservices, it also has kept the infrastructure costs least by not setting up offices in each circles instead it is a company which is running on the distributor network, and all the corporate decisions are centralized, not localized. The company has not opened up retail stores, instead it has put up kiosks in different malls and multiplexes and the high streets of the cities. Now the target market of the company is specifically the youth; one can make that out by giving a look to its advertising. If one is targeting youth specifically then why not move deeper into places where youth throng the most, malls and multiplexes is a good effort by the company, but one major place where youths throng has been missed out by the company.
It is the college canteen. College canteens in India are places where Indian youth can be seen, in abundance and with spare time, more than any other place in the country. College canteen means graduate colleges, engineering & medical colleges, schools, coaching classes and what not. These college canteens are managed by individuals on yearly tenders. The idea is making the visibility of the product much better among the youth. The college canteen owner can be made the retailer and the phone (dummy handset) can be placed in the display shelf of the canteen where all consumable stuff is displayed. The attention can be grabbed such as imagine in a display shelf one has say ‘a samosa for 5 rs, patties for rs 7, pastery for rs 10 and a cell phone tagged as free’, this will definitely generate more attention and enquiry from the youth for the company as compared to the enquiries generated at present.
It can also be written in the menu board in the middle among the entire things available list, in fact this has opened up a new method to advertise that’s on the menu of the hotels and such places where people take a careful look at the entire list this can give the products better visibility and attention. Again when we refer to the cost element it will be much cheaper as compared to electronic advertising and other means of giving out information to the public, and the best part is that it will be more personalized and have a better appeal.
Please give your valuable feedback it will be highly appreciated.
nice thought............... can be capitalised if taken seriously
ReplyDeletekeep it up
Gud attempt Shaurya
ReplyDeleteWay ahead 2 go
This comment has been removed by the author.
ReplyDeletenice thought shaurya....i remember u discussed this thing with me in college... but as u said nescafe should tie up with airtel and send this ringtone free to 80 million subscribers...here is the catch...
ReplyDelete1. when airtel is goin to give this ringtone for free to 80 mln subscribers, it has to generate this much amnt of money from some where which it will take frm nestle bcoz its more of nesles benefit than airtel itself. so the amnt will appox be same as the advertisement.
2. thare's as such nothin there for airtel apart frm money pnt of view which it will get frm nestle...plus airtel signature ringtone will take a beating...
Well these are just the points i thought should be discussed...but the idea is gud...do comment for these suggestions..
Good thought but very raw because you know things are not that easy when executed so you'll have to do a detailed study and focus on an industry before you try selling the idea.
ReplyDeleteBut must say dude you utilising your free time for good, keep up the great work..
cheers mate..
hey dude... nice ideas,
ReplyDeletehowever i beg to disagree on a single point, that is strategically speaking an automobile and a communication device ( more appropriately a SIM) cannot be compared while deciding on the buying decision of a consumer.
will illustrate, if you have to buy a car , u will ask many people which one, you will extensively search for technical details, offers of companies, service dealers, colour availability, style of car and price. all this because offcourse car is a heavy investment , and mostly you do not buy itthat often.....
in contrast a mobile SIM is easily replacable and a new SIm nowdays is virtually free. i have seen people changing their numbers and SIM quickely. With the number portability direction from TRAI, even a mobile operator will become an impulsive product, in which the company giving best deals and offer will win.
this is the contrast my friend, As of clarifying for NANO, if you have observed the marketing gimmiks of Nano they have created a huge buzz, and as a part and parcel , your market disruption theory is a perfect fit. Still the attempt of TATA to provide info at all step has been excellent. and so is the response.
i am open to discussion on these points.
thnx for the comments people sorry i was busy in another project so wasn able to discuss on these comments
ReplyDelete@ akshay
its true that nestle eill have to pay airtel for circulation of the tone but as compared to television it will cost peanuts and as far as airtel rigtone thing boss all i have proposed is just another channel of advertising and look things have to be managed in that way its the same thing that on sony television noting should be advertised except the products of SONY....
@vishal mohal
my friend thats what we call marketing myopia what i have proposed is the integration of industries to come out with market disrutive products it has started happening like TATA NANO was integration of several industries REWA for example and this is thought of the future in future in order to grow indutries will have to integrate with each other this has nothing to do with a CAR or a SIM card please break out of convectional thinking and try to predict whats going to happen in the near fututre and how can present be a catalyst to it....
discussion stands open...
I like the logical thinking approach.. good way to open minds for further out of box ideas!
ReplyDeleteMarketing myopia is a term used in marketing as well as the title of an important marketing paper written by Theodore Levitt.
ReplyDeleteSome commentators have suggested that its publication marked the beginning of the modern marketing movement. Its theme is that the vision of most organizations is too constricted by a narrow understanding of what business they are in. It exhorted CEOs to re-examine their corporate vision; and redefine their markets in terms of wider perspectives. It was successful in its impact because it was, as with all of Levitt's work, essentially practical and pragmatic. Organizations found that they had been missing opportunities which were plain to see once they adopted the wider view. The paper was influential. The oil companies (which represented one of his main examples in the paper) redefined their business as energy rather than just petroleum; although Royal Dutch Shell, which embarked upon an investment program in nuclear power, subsequently regretted this course of action.
One reason that short sightedness is so common is that people feel that they cannot accurately predict the future. While this is a legitimate concern, it is also possible to use a whole range of business prediction techniques currently available to estimate future circumstances as best as possible.
There is a greater scope of opportunities as the industry changes. It trains managers to look beyond their current business activities and think "outside the box". George Steiner (1979) claims that if a buggy whip manufacturer in 1910 defined its business as the "transportation starter business", they might have been able to make the creative leap necessary to move into the automobile business when technological change demanded it.
People who focus on marketing strategy, various predictive techniques, and the customer's lifetime value can rise above myopia to a certain extent. This can entail the use of long-term profit objectives (sometimes at the risk of sacrificing short term objectives).
with this above background in mind marketing myopia is when you are not having a persistant long term vision for your business, or where is your organization going. market disruptie products are great , no doubt and even is the innovation, irrefutable sir.... but thinimg in prospective of your argument.... a Nano is a cheapest car.... even if if you rename as "weather proof transportation device" or something like that then marketing myopia and other issue crops up.... they still say its a car....
what i was earlier suggesting is he same.. you are also proposing thing to be unique and disruptive ... for them to sell.. but the point i raised was again , how is a SIM which has become commoditized , be regained into a mould which lets say is MYOPIA proof???
dude... basically we both are saying the same things... what according to you should be the strategies for selling this product..... may be #G was a disruption or even 4 g.